Flores Mobile3.0.9 - App Store

Flores Mobile App provides a single access point for participants to upload debit card documentation/claims while providing real-time access to consumer driven account data whenever and wherever through our fully responsive website.

Simply log on to the application using your PID or User Name and your password.

Capture for Debit Card Documentation or Claim Submissions

To submit a claim, select “Upload” from the main screen then select the type of claim to upload. You can then photograph your documentation, upload up to 10 images from your camera roll, and add claim details.

Once your claim is submitted you will receive the standard e-Status messages as the document is processed by Flores.

Viewing Account Information

You are also able to access your Flores Account Information using this mobile app. By selecting one of your accounts, you will be taken to the responsive Flores247.com website without a need for an additional login. Through this portal you can view account history, plan documents, add Authorized Users, add/edit Direct Deposit information, and access helpful guides.

Version History - Improved document upload experience for participants: If a participant without an active plan attempts to upload documentation, they’ll now see a clear pop-up message explaining why the upload is unsuccessful: “To access this feature you must be enrolled in an active plan.” 3.0.9 09/16/2025 Bug Fixes: We resolved an issue where document uploads from the Flores247 mobile app were not working correctly. Participants can now:

- Upload documents successfully.

- Take photos directly with your device’s camera and upload them without errors. 3.0.8 09/04/2025 We’ve made enhancements to improve how and when important account messages are shown. These updates help ensure a smoother experience across different benefit services. 3.0.7 08/05/2025 Added ability to upload a document for Flores to review. 3.0.5 12/22/2022 This version includes general updates to accessibility, including updates improve readability when large font size is used. There are also fixes to the login process to decrease login failures. We have also updated the user workflow to make it more clear when a user is submitting a claim or when they are being redirected away from the app. 3.0.4 11/14/2022 Bug fixes and improvements 3.0.3 10/11/2022 Latest updates and releases 3.0.2 09/02/2022 Latest fixes and improvements 3.0.1 08/29/2022 We’ve redesigned the Flores Mobile app! You now have fast access to view your account balances right on the home screen, and our new and improved documentation upload feature makes entering claims and card documentation quick and easy. Stay tuned for additional updates coming soon! 3.0.0 08/29/2022 Minor bug fixes 2.2.4 04/02/2020 Bug fixes 2.2.3 05/08/2019 Minor bug fixes 2.2.2 05/02/2019 - Added login security timeout 2.2.1 01/26/2019 - Added support for Biometric Authentication
- Updated program name to Flores Mobile (formerly e-Receipt)
- Updated style/navigation
- Bug Fixes 2.2 11/07/2018 Release includes fixes for updated software and camera support. Refreshed design includes easier access to the user Document Library and Maintenance pages, as well as an updated interface with an improved login page. 2.1 12/18/2017 Bug fixes 2.0.1 12/14/2016 Updated user interface and enhanced picture taking capabilities 2.0. 2.0 12/03/2016 Updated Interface 1.5 06/17/2014 Ability to enter service dates 1.4 01/13/2014 Fixes for iOS7 1.3 12/20/2013 Improved ability to select which photographed documents to upload. 1.1 12/20/2012 1.0 11/12/2012